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Selling on Giftlaya

What happens from applying to getting paid — the whole thing, in order.

Apply

Fill in the four-step application with your company details, contact person, categories and documents. It takes about five minutes and costs nothing.

Get verified

We check your GST, PAN and bank details against the documents you upload. Most applications are reviewed within 2–3 business days, and we email you either way.

Sign in

Approval emails you a login ID and a temporary password. You'll be asked to choose your own password before anything else.

List your products

Add each product with photos, price, stock and delivery time. Our catalog team reviews every listing before it goes live — and reviews edits to live listings too, so what customers see never changes unchecked.

Fulfil orders

Orders for your products appear in your portal with the delivery address. Accept, pack, then mark dispatched with a tracking number.

Get paid

Once an order is delivered, its value is credited to your ledger and our commission is deducted. Request a payout any time your balance is above ₹500.

The terms, in short

  • Applying and listing are free. We earn only when you do.
  • Commission is a percentage of the order value, or a flat amount per order — agreed with you at approval and visible on your profile.
  • Commission applies to delivered orders only. Cancelled and refunded orders are reversed in full.
  • Every listing and every edit is reviewed before customers see it.
  • You set your own prices. We may run platform-wide promotions, and we'll tell you before any that affect your listings.
  • Payouts need a bank account or UPI ID on your profile, and a balance above ₹500.
  • We can suspend an account for counterfeit goods, repeated non-fulfilment, or listings that misrepresent what the customer receives.

This is a plain-language summary, not the contract. The full seller agreement is sent with your approval email and governs the relationship.

Questions we get

What does it cost to sell on Giftlaya?

Nothing to apply and nothing to list. We take a commission on each delivered order, agreed with you when your application is approved and shown on your profile. Nothing is deducted on an order that is cancelled or refunded.

When exactly am I paid?

Your balance goes up when an order is marked delivered — not when it is placed, because an order can still be cancelled before that. Once you're above ₹500 you can request a payout, and we transfer it to the bank account or UPI ID on your profile. Every credit, commission and payout is listed on your statement with the order it came from.

Why was my listing rejected?

The reason is on the listing in your portal and in the email we send. Common ones are watermarked photos, a description that doesn't match the product, or a price that doesn't include what the customer receives. Fix it and save — that puts it straight back in the review queue.

Can I change the price of a product that's already live?

Yes. Edit it in your portal and the change is reviewed before it replaces what customers see. Your live listing keeps selling at the old price until then.

Do I get the customer's details?

You get what you need to deliver: the recipient's name, delivery address, contact number and the delivery slot. You don't get their email address or their Giftlaya account.

What is a brand page?

A dedicated page on giftlaya.com for your business — your story, your photos and your full catalog — linked from every one of your product pages. It's an optional paid upgrade; talk to us if you'd like one.

What if I can't fulfil an order?

Mark it “can't fulfil” in your portal as early as you can so we can look after the customer. Nothing is charged to you, but repeated cancellations affect whether we keep your listings live.

Ready to sell with us?

Free to apply. Most applications are reviewed in 2–3 business days.

Questions? sellers@giftlaya.com