Privacy Policy for Giftlaya.com

Giftlaya.com (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

a. Information You Provide

1. Personal Information: Name, email address, phone number, shipping address, and payment details.
2. Account Information: Username and password when creating an account.
3. Communications: Information provided in customer support interactions.

b. Information We Collect Automatically

1. Device Information: IP address, browser type, and operating system.
2. Usage Data: Pages visited, time spent on the website, and referral sources.
3. Cookies: Data collected through cookies and similar technologies.

c. Information from Third Parties

1. Payment processors and social media platforms may share limited information as authorized by you.

2. How We Use Your Information

We use your information for the following purposes:

1. To process and deliver orders.
2. To personalize your shopping experience.
3. To improve our website and services.
4. To communicate with you about your orders, offers, and promotions.
5. To comply with legal obligations.

3. How We Share Your Information

We may share your information with:

1. Service Providers: Payment processors, delivery partners, and marketing agencies.
2. Legal Authorities: If required by law or to protect our rights.
3. Business Transfers: In case of a merger, sale, or acquisition.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies to:

1. Enhance website functionality.
2. Analyze user behavior.
3. Deliver personalized advertisements.

You can manage your cookie preferences through your browser settings.

5. Your Privacy Rights

a. Access and Update

You can access, update, or delete your personal information by logging into your account or contacting us.

b. Opt-Out

You can opt out of promotional emails by clicking the “Unsubscribe” link.

c. Data Portability and Erasure

You may request a copy of your data or ask us to delete it, subject to legal and contractual obligations.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep them confidential.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of these sites before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@giftlaya.com

Phone: 91-9088831541

Address: EC-91, Saltlake Sector 1, Kolkata 700064

By using Giftlaya.com, you consent to the terms of this Privacy Policy.